Legal / Shipping & Return Policy

Shipping & Return Policy

This policy is a part of our Terms of Use. By shopping on Dekair, you’re agreeing to this policy and our Terms of Use.

Shipping Costs

Next you can find a list of countries which we can ship items to. The items are shipped from Spain using transport companies. Select your country to see the available shipping and its information:

Return Policy

We offer a 14 days guarantee on all of our items, you will be able to return the purchased items within 14 days and we will refund your money back. The following items are not eligible to be returned:

  1. Items that are returned without a return agreement
  2. Items that have been altered, used, worn, or washed after receiving them
  3. Physical or tangible items that are not available for return because they have been destroyed or discarded by the buyer
  4. Items that are received after the agreed-upon delivery date due to shipping delays
  5. Cancelled transactions that have already resulted in a refund

To start a return process, please write us to sales@d­